Yes! Safety is our top priority. Our facility offers 24/7 security guards onsite with 24-hour digital CCTV to ensure the safety and security of your belongings.
Yes, you can visit the facility anytime to see the units and understand the space before making a decision.
Yes! Our facility includes climate-controlled units designed to help protect items from heat and humidity.
Yes! Regular pest control and maintenance are carried out to keep the facility clean and safe.
Yes! The facility is regularly cleaned and maintained to ensure a hygienic storage environment.
Yes! You can store furniture, appliances, boxes, and almost all household items safely.
Yes! You can use the storage units for both short-term and long-term needs, depending on your requirements.
Yes! Many businesses use our units for inventory, files, and office storage.
Choosing the right unit depends on what and how much you’re storing. Once you share your details, our team will guide you to the most suitable size.
Yes! Businesses can rent multiple units depending on their storage and inventory requirements.
Yes! You can upgrade or downgrade your unit depending on your storage needs.
Our medium storage units come in 32 to 108 SQFT sizes, which is the size of more than a full bedroom.
If you have small 1 or 2 luggage, it can easily fit in our small luggage storage unit, however if you have larger luggage, the medium storage will accommodate them comfortably.
Yes! You can upgrade your luggage storage space if your storage needs seem to grow. You have to inform our team, and we’ll assist you in upgrading your storage space.
It depends on the unit size, but you can store furniture, boxes, appliances, office items, and personal belongings.
Yes! You can get an estimate using our guidance or storage calculator to avoid choosing the wrong size.
Our dedicated and helpful team will always be available to guide and assist you.
You can simply choose your unit size, reserve it with our team, and complete a quick booking process. Once confirmed, you can move in at your convenience.
You can do both, but booking in advance is recommended to ensure unit availability.
You only need to bring your items. Packing materials can be arranged if required.
Yes! There is a generous parking space available, along with three dedicated loading bays to make loading and unloading easy.
In most cases, you can move in as soon as the booking is completed and the unit is assigned.
Move-in can be planned at a convenient time based on your access arrangement.
Certainly! Although our office timing is from 9 am to 6 pm Monday to Friday, StoreIT is open 24/7 for you to pick up and drop off your items.
You can enter your unit using your assigned access details whenever you visit the facility.
Yes! You can access your storage unit on weekends as well as public holidays.
Yes! We provide trolleys and dedicated loading areas to help you move items easily.
The facility is designed for flexible access, allowing you to visit your unit when needed.
Our staff will assist you on arrival so you can easily find your storage unit.
Yes! You can allow another person to access your storage unit by sharing your access details or granting them permission as per your arrangement.
Yes! You can secure your storage unit with your own lock for added privacy and control over your belongings.
We can accept cash, debit/credit card payments
Pricing depends on the size of your luggage and the storage duration. We offer competitive rates with no hidden fees, making it affordable and convenient for you.
No! All charges are explained clearly at the time of booking.
Our team will contact you with a reminder to help you avoid any disruption to your access.
Yes! Longer storage durations may qualify for better rates.
The minimum storage period is one month. You can choose to pay monthly, quarterly, semi-annually, or annually. All payments are made in advance, including before move-in and on each renewal date.
Your agreement outlines your rental period, payment terms, notice period, and basic responsibilities for using your unit.
Yes! Most storage plans start with a minimum of one month, and you can renew or extend based on your needs.
If terms like payment or notice requirements are not met, it can affect your access or continuation of the rental. Always check your agreement or ask the team for clarification.
Yes! You can update your contact or ID details anytime by informing the team so your records stay accurate.
Yes! You can request invoices, receipts, or agreement copies whenever needed.
You can cancel your storage plan by giving notice as mentioned in your agreement terms.
Yes! Either you can end the agreement by giving 15 days’ written notice via email. If notice is not given, charges of up to 15 days may apply.
You simply inform the team in advance, following the notice period stated in your rental agreement.
Your security deposit is refunded within 14 days after you vacate the unit, after deducting any pending charges or damages if applicable.
Yes! The unit is checked after you vacate to ensure it is left in proper condition.
Yes! Moving assistance can be arranged on request to make your move-out easier.
You can store household furniture, boxes, appliances, office items, documents, luggage, and most personal or business belongings that are safe and non-hazardous.
Hazardous, flammable, illegal, perishable, or living items are not allowed. This includes chemicals, fuel, food, plants, animals, and anything that can cause damage or risk.
You can contact the StoreIT team and share the details of the item. We will guide you on whether it is suitable for storage.
Valuable and fragile items can be stored, but proper packing and protection are recommended. Customers are responsible for ensuring items are safely packed.
Yes! Vehicle storage is available depending on unit type and space availability. It’s recommended to check with our team in advance so we can confirm the most suitable arrangement for your needs.